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Frequently Asked Questions

Straight answers about the front desk.

A phone line, chat, and email inbox answered by AI around the clock, built around your business. It answers, asks the right questions, books the job, sends confirmations, and gets you on the line when a call needs you.

Yes. It answers every call the same way at 2pm on a Tuesday and 2am on a Sunday, and it never puts anyone on hold.

Yes. When a caller needs a person, it rings you first. If you can't pick up, it takes the caller's details, tells them you'll call back, and texts you a summary so nothing is lost.

No. Your existing business number forwards to the front desk. Customers call the number they already know, and you keep the number you already own.

Yes. Bookings land on the calendar you already use, whether that's Google, Outlook, or Apple, through a booking system that syncs so nothing gets double-booked.

It doesn't guess. It captures the caller's name, number, and what they need, tells them a person will follow up, and alerts you by text right away.

Yes. When someone fills out your contact form, the front desk calls them back within minutes, qualifies the request, and sends a booking link if they're ready. If they don't answer, it tries again and follows up by email.

Yes. Customers get a text confirmation when they book and a reminder the day before, which cuts no-shows without anyone on your team lifting a finger.

Yes. The email inbox agent reads and replies to new inquiries, answers common questions, and sends booking links, so leads that arrive by email get the same fast response as calls.

Yes. The system includes your website and a Google Business Profile, built so people can find you on Google and in AI search, and so the front desk has somewhere to send them.

Two to three weeks from kickoff. You see a free preview of your site first, and the front desk is tested on real calls before it takes over your line.

Yes. One number can cover every location, or each location can have its own line and inbox, with calls and bookings routed to the right team.

Those apps answer and take a message. A few can transfer a call, usually on a higher tier, and each feature you actually need sits behind another gate. None of them call your web leads back, and none of them build your website. When your business grows or your workflow doesn't fit their template, you're the one who adapts. This is the whole front desk, set up and maintained for you, built to grow with you, with one person to call when something needs to change.

Answering apps run $50 to $450 a month and mostly take messages. A full front desk that answers, transfers, books, follows up, and includes your website and Google profile is a monthly plan; we'll quote it after a short call, and you see a free preview of your site first.

Service businesses across the Eastside and greater Seattle: Bellevue, Redmond, Kirkland, Issaquah, Sammamish, Capitol Hill, and the surrounding area. We're local, so meetings can happen in person.